Omni Customer Support 1.0
Omni CustomerSupport allows you to improve the quality of your customersupport The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas...
Price: USD $69.00;
License: Commercial
File Size: 2179 KB;
Platform: Windows 2000, Windows, Windows XP
eTalkup 1.1
Greet your customers online, and help them buy! eTalkup is the next generation customersupportsoftware. It enables you to receive notification as soon as someone visits your site and start chatting with them instantly. Maximize your site's potential with eTalkup now!
Price: USD $0.00;
License: Freeware
File Size: 3138 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
I'm OnCall 1.0
I'm OnCall is a secure online help desk management solution that gives you instant, on demand remote control of your customer's PC across the Internet, without the need to pre-install software. You can log in to I'm OnCall from any web browser, to provide remote support services to your customers. I'm OnCall auto configures a connection between your and your customer's PC, without requiring any port reconfiguration. No pre-loaded software is...
Price: USD $99.95;
License: Commercial
File Size: 1 KB;
Platform: Windows 98, Windows, Windows Me, Windows 2000, Windows XP
sitewebdesk 7.8
Help desk software solutions from sitehelpdesk.com. Designed for any Customersupport services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.
Price: USD $1600.00;
License: Demo
File Size: 11232 KB;
Platform: Windows XP, Windows 98, Windows 2000, Pocket PC
eClient Customer System 2001 1.1
SupPlus Software has designed an Internet responsive Customer Relationship Management (CRM) System for todays eBusiness Manager, who wants to manage his Clients, Customers and Vendor database information, while bring CustomerSupport into the eBusiness environment. Featuring, a WEB Active Sales, Marketing, Service and Support System utilizing Shipping and Receive, Purchase Order System, Real-Time Inventory and Return Merchandise Authorization.
Price: USD $0.00;
License: Shareware (Free to Try)
File Size: 9634 KB;
Platform: Windows NT
Skymol Live Customer Support Software 2.0
Skymol Live CustomerSupportSoftware is a new web-based customer service, customersupport and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice, video connection between an agent and a web site visitor. It is easy to use with no software downloads or without...
Price: USD $49.95;
License: Commercial
File Size: 9 KB;
Platform: Windows 98, Windows, Windows Me, Windows 2000, Windows XP
Omnistar Help Desk Software Solution 8.1
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your website could be a potential customer, partner or solid business contact.
That's why we designed Omnistar Help Desk Software. We did extensive...
Price: USD $147.00;
License: Commercial
File Size: 4 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 3.x, Windows 2003, Windows 2000, Windows CE, Pocket PC, Palm OS 5.0, Palm OS 4.0, Palm OS 3.2, Palm OS 3.1, Palm OS 3.0, Palm OS 2.1, Palm OS 2.0, Palm OS 1.0, Mac OSX, Linux
Daffodil CRM 1.1
Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search option, import facility, task pop up, integrated email campaigns, customizable views, powerful filtering and automatic mail attachment facility which...
Price: USD $0.00;
License: Freeware
File Size: 4497 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
SupportPortal 3.0
AJAX/PHP web based help desk and customersupport solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customersupport desk or call center: -...
Price: USD $275.00;
License: Demo
File Size: 2832 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000, Linux
Templates for the Hotel Helpdesk 1.00
Try Microsoft Outlook as great helpdesk for customer mails at Hotel- / Pensions. You'll get a specified structure with the most common headlines that happen in customer mails Hotel- / Pensions, accompanied by tips for boilerplates that often can be expected in these Support categories. All text ideas already have bilingual subjects / were tagged with small images to find them more easy. This structure can easily be used in Microsoft Outlook...
Price: USD $0.00;
License: Freeware
File Size: 245 KB;
Platform: Windows Me, Windows, Windows NT, Windows 2000, Windows XP
Templates for the Secretary Helpdesk 1.00
Try Microsoft Outlook as great helpdesk for customer mails at Office assistants / registries. You'll get a specified structure with the most common headlines that happen in customer mails Office assistants / registries, accompanied by tips for boilerplates that often can be expected in these Support categories. All text ideas already have bilingual subjects / were tagged with small images to find them more easy. This structure can easily be...
Price: USD $0.00;
License: Freeware
File Size: 246 KB;
Platform: Windows Me, Windows, Windows NT, Windows 2000, Windows XP
CRM-Express 3.06
CRM-Express is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of users connecting simultaneously to an address book,...
Price: USD $95.00;
License: Shareware (Free to Try)
File Size: 21630 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000, Windows Vista
Type Pilot 2.70
Type Pilot - customersupportsoftware. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will automatically replace it with the required phrase or a paragraph. You can use...
Price: USD $29.95;
License: Shareware (Free to Try)
File Size: 265 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
ManageEngine SupportCenter Plus 6.5
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and SupportSoftware that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customersupport and taking customer satisfaction to the next level.Trouble Ticketing Automatically convert the emails sent to Help Desk...
Price: USD $0.00;
License: Freeware
File Size: 32060 KB;
Platform: Windows 2000, Windows, Windows XP
LivehelpGenie 3.2
LivehelpGenie is Live Chat Software for live help, live support, visitor tracking, and proactive sales support for your web site. It is a software based solution that allows Companies to communicate, or chat, in real time with visitors. Live support is used to give immediate response, customersupport and information to website visitors and customers with an added extra human touch.It enhances your ability to sell and support over the web by...
Price: USD $0.00;
License: Freeware
File Size: 2920 KB;
Platform: Windows 98, Windows, Windows Me, Windows 2000, Windows XP
